Sunday, January 16, 2011

The Michael Andrews Experience, Part II: 1st Fitting

For those who are unfamiliar with the custom clothing experience offered at Michael Andrews Bespoke, we have written a series of blog posts to serve as a step-by-step breakdown of the process, from initial appointment to merchandise delivery. The series is called "The Michael Andrews Experience."

This second edition of "The Michael Andrews Experience" is a step-by-step breakdown of the process for a new or returning client coming in for a first fitting of their new custom clothing (whether it's custom suits, shirts, sport coats, trousers, overcoats, etc).



Step 1 - Receiving notification of garment arrival
Approximately 4-5 weeks after you placed your clothing order, your garments have arrived from the workshopwhether it is final product or a "personalized fit assessment garment"and you will receive an email from us to schedule an appointment to come in for a first fitting (and maybe another drink).


Step 2 - Contacting us to schedule a fitting
Reply to the notification email, or give us a call at 212-677-1755 to schedule an appointment to come in and try-on your new clothes at your earliest convenience. 




Step 3 - Welcome back, can we offer you a drink?
Nice to see you again. Take a seat in our comfortable living room and/or grab a seat at the bar as we set up your fitting room. 




Step 4 - Get changed into your new custom clothes!
You will be assigned one of our 4 full-size fitting rooms. Try-on your new garments one at a time so that Michael and our fit experts can have a look. 




Step 5 - First fitting
Since our garments are all handmade, just about every piece that comes through are shop requires at least one minor alteration. This is what separates us from the competition. Michael and his staff are obsessed with a proper fitthere is no alteration too small as we strive to make your suit fit as close to perfect as possible.  



Step 6 - Changing and Settling up
Once Michael and his staff have chalked & pinned your new garments for alterations, it's time to change back into your street clothes and settle-up on the remaining 50% balance from your order. We have your credit card on file from your initial appointment, if you would like to use the same one. 


Step 7 - Alterations
All of our alterations are done in-house. We have four full-time master tailors to help ensure the proper fit in a timely manner. Typical first time alterations take about a week and a half (10 days) to complete. 



Step 8 - Notification of complete alterations; schedule a second fitting
Once your alterations are complete, we will email you to schedule a second fitting. We typically only need to see you one more time and your new custom garments are all yours to take home and enjoy.



We hope this series of posts has been helpful in clarifying the Michael Andrews shopping experience.

If you have any further questions, feel free to contact us by phone at 212-677-1755 or by email at mab@michaelandrewsbespoke.com.

Hope to hear from you soon.

All the best,
The MAB Crew


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